A good SEO agency naturally lives and breathes the technical stuff, but ultimately people, not bots, do business with you. Your search marketing team should care about the customer experience.
SEO changes fast. There are new challenges all the time, from algorithm changes to the impact of voice. An agency that hasn’t changed their approach in 3 years is hopelessly out of touch. A great SEO agency is always evolving.
Google’s algorithm is complex. SEO decisions often involve weighing pros and cons. So it’s important that your SEO partner can clearly and transparently explain their recommendations.